Here are the answers to some of the most common questions before you order an abaya or burqa from Arabian Glow. If you have any other questions, feel free to reach out to us on WhatsApp or by phone.
Sizing
How do I choose the right size?
To find your correct size, take three measurements: the length from shoulder to floor, the widest part of your bust, and your shoulder width. Every product page includes a size chart — please check it before ordering. If you’re between two sizes, we recommend choosing the larger size for a more comfortable fit.
Can I order a custom-sized abaya?
Yes, we offer custom sizing at no extra cost. Simply share your measurements with us via WhatsApp when placing your order.
Delivery
Do you deliver all over Bangladesh?
Yes, Arabian Glow delivers nationwide across Bangladesh, from Dhaka to every corner of the country.
What is the delivery charge?
Delivery charge is ৳80 inside Dhaka and ৳150 outside Dhaka.
How long does delivery take?
Orders typically arrive within 1-2 days inside Dhaka and 3-5 days outside Dhaka.
Payment
What payment methods are available?
You can pay via Cash on Delivery, or through bKash, Rocket, and Nagad.
Exchange & Return
What if the size doesn’t fit or the product has an issue?
If you let us know within 3 days of receiving your order, we can arrange an exchange for size or defect issues. For details, please see our Exchange & Return Policy page, or contact us directly on WhatsApp.